Read each question carefully and choose the best answer to each one. Once finished, you can check each question to see why answer selected is correct or incorrect.
What is usability testing?
Trying to follow the instructions you have written to see if you can complete the procedure
Researching a procedure to see if instructions can be created
Asking someone who isn’t familiar with the instructions to try using them in order to see if that person can complete the procedure
None of the above
When writing instructions, what tone should be used?
Passive
Imperative/Active
Interrogative
Exclamatory
Warning and cautions should be included:
At the very beginning of all the instructions/steps
Immediately before the step that the warning pertains to
Immediately after the step that the warning pertains to
At the very end of all the instructions/steps
The use of “you” is acceptable when writing instructions.
True
False
How many actions should be contained in each numbered step?
1
2
3
However many necessary
When should photos/diagrams be used in instructions?